Boafo Agent
24/7 AI receptionist

A 24/7 AI Receptionist That Never Goes Off Duty

Your competitors miss calls at 9pm. You do not have to. Boafo Agent answers every web, chat and form enquiry 24 hours a day, 7 days a week, including bank holidays, with appointments booked into your calendar and urgent issues routed to the right person.

Live in production with real customers. Trained on your business before launch.

What's getting in the way today

  • Most missed revenue happens between 5pm Friday and 9am Monday.
  • Voicemail and forms convert poorly. Customers want an answer, now.
  • Hiring a night and weekend rota is wildly expensive and hard to staff.
  • After-hours answering services charge per minute and still send back unqualified slips.
  • Emergencies hide in the backlog, while routine enquiries get a slow reply.

How always-on cover actually works

We train an AI receptionist on your services, pricing, opening hours and tone of voice. It is on duty across your website, chat widgets and inbound forms every single hour, with no rota gaps.

Out of hours enquiries are answered in seconds. The AI walks the customer through what they need, books an appointment if you offer one, captures contact details and the full conversation.

Urgent or sensitive cases (an emergency repair, a vulnerable client, a high-value enquiry) are flagged and routed to your on-call team immediately, with priority context.

Everything else arrives in your inbox first thing in the morning, sorted, qualified and ready to action. Your team starts the week with hot leads, not cleanup.

Example conversation

Visitor (11:14pm Sat):Hi, my mum needs a carer for next week, can you help?
AI:Of course. Is this for daytime support, overnight cover, or both? And what is the postcode?
Visitor:Daytime, BS9 area.
AI:Great, we cover that area. I can book you a free 20-minute assessment with our care coordinator. Monday 10am or Tuesday 2pm?
Visitor:Monday.
AI:Booked. What is your name and best mobile? I will send a confirmation and our welcome pack now.

Why teams choose Boafo Agent for this

True 24/7 cover

Nights, weekends, bank holidays. No rota gaps, no voicemails.

Books appointments live

Slots confirmed in Google Calendar at 2am the same as 2pm.

Urgent flagging

Real emergencies routed to your on-call team instantly.

Captures every enquiry

Even the ones at 11pm on a Sunday land in your inbox sorted.

Flat monthly pricing

From £99/month. No per-minute fees, no weekend surcharges.

On your brand

Customers see your name and voice, not a third-party call centre.

Where the ROI shows up

Out of hours capture
Near 100%
every enquiry answered, not missed
Monday backlog
Cleared overnight
team starts with hot leads
Cost vs human rota
Tiny fraction
from £99/month flat

Out of hours is where most businesses leak the most revenue. Customers who used to give up at midnight and book a competitor now book you while your team sleeps.

Live in production

Live with trades, clinics, homecare, professional services and B2B teams across the UK and US. The most common feedback from owners is that the first weekend pays for the month.

Read customer stories →

Frequently asked questions

Is it really on duty 24/7?

Yes. There are no rota gaps, no lunch breaks, no bank holidays. The AI answers in seconds at 2am the same as 2pm.

What happens with emergencies?

Urgent cases are flagged based on rules you agree during onboarding (keywords, intent, contact details) and routed to your on-call team immediately. Everything else queues for the morning.

Will customers know it is not a human?

Yes. The AI introduces itself as your assistant. Customers consistently rate it as helpful because they get an answer instead of a voicemail.

Can it book appointments after hours?

Yes, straight into Google Calendar with the right slot length and team member, including confirmation messages to the customer.

How does it compare to an after-hours human service?

Human after-hours services usually charge per minute and only staff certain windows. Boafo runs flat 24/7 from £99 a month with appointments booked live, not just messages taken.

What if a caller asks something it does not know?

It says so honestly, captures the question and contact details, and routes the conversation to your team with the full transcript.

How fast can we be live?

About a week from kickoff to live. We train the AI on your services, FAQs and tone before launch.

Is it GDPR compliant?

Yes. Conversations are stored securely, customers are told they are speaking to an AI and you can request deletion at any time.

See it work on your own site.

Book a 20-minute demo. We train your agent on your live website before we meet, then show it answering your real customer questions. You leave with a working agent and a quote, or nothing changes.