AI Phone Answering Built for Growing Small Businesses
Stop losing new customers to missed calls and slow replies. Boafo Agent answers every enquiry instantly, books appointments into your calendar and only loops in your team when it really matters, all from a flat £99 a month.
Live in production with real customers. Trained on your business before launch.
What's getting in the way today
- You cannot afford a full-time receptionist, but you also cannot afford to keep missing calls.
- Voicemail rarely converts. Most callers hang up and try the next business.
- Your team is small, so every interruption is expensive. Front-desk work pulls people off the actual job.
- Evenings, weekends and lunch breaks are exactly when motivated customers reach out.
- Cheap chatbots feel awkward and hurt the brand you have worked hard to build.
How small businesses use Boafo to answer the phone
We train your AI Employee on your services, pricing, opening hours and tone in a few short calls. It lives in a branded widget on your site and answers callers, web chats and form enquiries 24 hours a day.
It books appointments into your Google Calendar, qualifies new enquiries against the criteria you care about and sends every conversation to your inbox so you have a full record.
When a customer needs you specifically, a quote, a sensitive question, a complaint, the AI summarises everything and hands off cleanly. You only get pulled in when it is worth it.
Pricing is flat. £99 a month covers unlimited enquiries on the entry plan, so a busy week does not turn into a scary bill.
Example conversation
Why teams choose Boafo Agent for this
Affordable
Flat £99/month entry plan replaces a part-time receptionist for a fraction of the cost.
Always on
Picks up out of hours, on weekends and during the school run when you cannot.
Books appointments
Straight into Google Calendar, with the right slot length and team member.
Captures every lead
Name, contact, what they want and when, in your inbox within seconds.
On your brand
Custom name, voice and tone. Customers feel like they are talking to your business, not a bot.
Grows with you
Add multi-language, CRM integration, sales follow-up and outbound as you scale.
Where the ROI shows up
Small business owners we work with usually recover the plan cost in the first week from a single booking that would otherwise have been a missed call. Every booking after that is profit you would not have seen.
Live with single-location service businesses, clinics, salons, trades and consultancies. Designed so a non-technical owner can review every conversation in one place.
Read customer stories →Answer every call, qualify the caller, book the meeting.
Learn more →Score and route inbound leads the moment they land.
Learn more →Turn website visits and replies into booked time on your calendar.
Learn more →Run discovery, follow up, and progress deals 24/7.
Learn more →Resolve tier-1 questions instantly across phone, chat, and email.
Learn more →One agent across your phone, site, and inbox, trained on your business.
Learn more →Further reading
In-depth guides on this topic, written for owners and operators.
Every option compared, including the ones we do not sell.
Read the guide →The leak between 5pm and 9am is bigger than most owners think.
Read the guide →A field-tested guide for plumbers, electricians, garages and contractors who cannot answer while on the tools.
Read the guide →Frequently asked questions
Is this really affordable for a small business?
Yes. The entry plan is £99/month flat. There are no per-minute fees and no overage bills, so a busy week does not become a budget problem.
Do I need any technical setup?
No. We build the widget for you, train it on your site and services and walk you through how to review conversations.
How quickly will I see results?
Most owners see the first booking that pays for the month within the first week, often out of hours.
Will customers like talking to it?
Customers consistently say they prefer being answered immediately to leaving a voicemail. The AI is friendly, honest about being an assistant and only escalates when needed.
Can it handle my existing customers, not just new ones?
Yes. It can rebook appointments, send reminders, answer pricing or hours questions and route account-specific issues to you.
What if my business is unusual?
We train it on your specifics, including jargon, services, prices and ideal customer. That is the entire point, it should sound like your business, not a generic bot.
Can I change tone or wording later?
Yes, any time. Most customers tweak wording in the first month as they hear how customers actually phrase things.
What if I outgrow the entry plan?
Upgrade to Growth or Pro when you are ready. Same AI, more channels, faster team integrations and outbound features.