Boafo Agent
AI call answering service

An AI Call Answering Service That Picks Up Every Time

Boafo Agent answers your business calls, web chats and forms around the clock, captures what each caller needs, books appointments straight into your calendar and only hands off to a human when it truly matters.

Live in production with real customers. Trained on your business before launch.

What's getting in the way today

  • Missed calls go to voicemail, and most callers never leave one. They call the next business on the list.
  • Traditional answering services charge per minute and still send you back unqualified messages.
  • Your team gets dragged into front-desk duty between real work, and the front desk still drops calls during lunch.
  • Evenings, weekends and holidays leave the phone unattended exactly when people have time to call.
  • Hiring a receptionist costs thousands a month and still only covers part of the week.

How a Boafo AI call answering service works

We deploy an AI Employee trained on your services, prices, opening hours and tone of voice. It answers every inbound enquiry in seconds, in clear natural language, and identifies what the caller actually needs.

For routine questions it answers on the spot. For appointments it offers slots from your live Google Calendar and books them. For sales enquiries it qualifies the lead and drops it in your team's inbox with the full transcript.

When a caller needs a human, the AI captures their details, summarises the conversation and routes the call or message to the right person. Nothing gets lost, no one is left on hold and your team only sees the conversations that genuinely need them.

Because it runs 24 hours a day, 7 days a week on a flat monthly plan, you stop paying per minute and stop losing business after 5pm.

Example conversation

Caller:Hi, can I book someone to look at my boiler this week?
AI:Of course. Are you in the Bristol service area, and is it a repair or a service?
Caller:Bristol, repair, hot water has gone.
AI:Got it. I have Thursday 10am or Friday 8am with our engineer. Which works?
Caller:Thursday.
AI:Booked. I will text the confirmation. Anything else I can help with?

Why teams choose Boafo Agent for this

Never miss a call

Every inbound enquiry is answered in seconds across web, email and chat.

Books appointments directly

Slots from your Google Calendar, confirmed without back-and-forth.

Qualifies every lead

Captures budget, timing and intent so sales only sees fit-to-buy callers.

Clean human handoff

Complicated calls land with your team with the full transcript attached.

Flat monthly pricing

No per-minute fees, no surprise overage bills, ever.

On-brand experience

Custom name, voice and tone, not a generic call centre script.

Where the ROI shows up

Missed calls
Down up to 80%
vs voicemail-only setups
Appointments booked
Direct to calendar
no double handling
Cost vs human answering
A fraction
flat plans from £99/month

Most businesses we set up recover the monthly plan cost in the first week from appointments that would have been missed calls. After that, every booked job is upside.

Live in production

Live with trades, clinics, agencies and professional services across the UK and US. Picks up first time, books directly into Google Calendar and never sleeps.

Read customer stories →

Frequently asked questions

Is this a real call answering service or just a chatbot?

It answers the same enquiries a call answering service handles, web, chat, web forms and call-handoff flows, with the speed and consistency of automation and the option to escalate to a human.

How does it compare to a traditional answering service?

Traditional services charge per minute and send back message slips. Boafo answers in seconds, qualifies the caller, books appointments and only escalates when needed, on a flat monthly plan.

Will my customers know it is not human?

Yes. It introduces itself as your AI assistant. Customers consistently rate it as helpful because it actually answers, instead of taking a message.

Can it book appointments?

Yes, straight into Google Calendar with the right team member, the right slot length and a confirmation message to the customer.

What happens out of hours?

It works exactly the same at 2am as it does at 2pm. Out-of-hours enquiries are the biggest source of recovered revenue for most customers.

What if the caller asks something it does not know?

It says so honestly, captures the question and contact details, and routes the conversation to your team with the full transcript.

How long does setup take?

Most businesses go live within a week. We train the AI on your site, services and FAQs before launch.

Is it GDPR compliant?

Yes. Conversations are stored securely, customers are told they are speaking to an AI and you can request deletion at any time.

See it work on your own site.

Book a 20-minute demo. We train your agent on your live website before we meet, then show it answering your real customer questions. You leave with a working agent and a quote, or nothing changes.