An AI Receptionist Tuned for the Way Service Businesses Actually Run
Boafo Agent answers every chat and call for service businesses 24/7, qualifies the job, books straight into Google Calendar and routes the urgent stuff to the right human. From £99/month, flat.
Live in production with real customers. Trained on your business before launch.
What's getting in the way today
- Owner-operators answer the phone mid-job and miss both calls.
- After-hours callers refuse voicemail and try the next provider.
- Quote-tyre-kickers eat real customer time.
- Field teams miss bookings while on-site.
- A receptionist hire only covers business hours.
How Boafo AI receptionist works for service businesses
We train an AI Employee on your services, price ranges, coverage area and tone of voice, then connect your chat widget and phone line.
It qualifies job enquiries, type, postcode, urgency, budget signal, books into Google Calendar against the right engineer or partner, and routes emergencies to the on-call mobile.
Owners stop being the bottleneck. Field teams stop missing bookings. Out-of-hours becomes a growth channel.
Example conversation
Why teams choose Boafo Agent for this
Job-qualified booking
Type, postcode, urgency captured before the slot is booked.
Right-routing
Books into the right engineer / partner / room.
24/7
Out-of-hours becomes a captured channel, not a missed one.
Emergency escalation
Urgent keywords route to on-call mobile.
On-brand
Your voice, your colours, in chat and on the phone.
From £99/month flat
No per-minute, no per-message metering on standard plans.
Where the ROI shows up
For most service businesses one captured emergency job per month covers the platform. Everything beyond that is pure margin growth.
AI receptionist for service businesses vs the usual stack
| Feature | Boafo Agent | Voicemail + part-time receptionist |
|---|---|---|
| Cost per month | From £99 | £1,500+ |
| Coverage | 24/7 | Business hours |
| Job qualification | Built-in | Manual |
| Books straight into calendar | Yes | Manual |
| Emergency escalation | Keyword-based | Voicemail bounce |
| On-brand voice | Yes | Varies |
Industry examples
Plumbers & heating
Triages boiler emergencies and books routine jobs by postcode.
Electricians
Quotes price band on common jobs and books site visits by area.
Estate agents
Qualifies valuation enquiries and books into the right lister's calendar.
Dental & vet
Books routine appointments and escalates pain / critical calls.
Salons
Books treatments by service and stylist, manages cancellation lists.
Agencies
Qualifies retainer-fit enquiries before booking partner time.
Live with UK trades, clinics, agencies and homecare teams answering chat and phone 24/7.
Read customer stories →Answer every call, qualify the caller, book the meeting.
Learn more →Score and route inbound leads the moment they land.
Learn more →Turn website visits and replies into booked time on your calendar.
Learn more →Run discovery, follow up, and progress deals 24/7.
Learn more →Resolve tier-1 questions instantly across phone, chat, and email.
Learn more →One agent across your phone, site, and inbox, trained on your business.
Learn more →Frequently asked questions
What service businesses is this best for?
Trades, clinics, vets, salons, estate agents, agencies, homecare and any owner-operator team with inbound calls and chat.
Will it actually filter quote-tyre-kickers?
Yes, qualification questions (budget, timeline, urgency) catch most before they reach you. We tune the rules with you weekly.
Does it book into Google Calendar?
Yes, directly, with Meet link or address. Right-routing by enquiry type or postcode.
What about emergency calls?
Keyword-based escalation routes to your on-call mobile within seconds.
Can it cover voice as well as chat?
Yes, same AI Employee answers both channels.
What does it cost?
From £99/month flat, plus fixed-price onboarding from £499 (self-onboard waives it).
How fast can we go live?
About a week. We train on your services, route the number, wire the calendar.
Will it replace my reception staff?
It removes voicemail and after-hours gaps. Most teams keep a human for in-person and complex cases and use Boafo for everything else.