One AI Agent for Small Businesses That Wears Every Hat at Once
Boafo Agent gives small businesses one branded AI agent that answers sales enquiries, qualifies leads, books appointments and handles tier-1 support 24/7, across chat, voice and email.
Live in production with real customers. Trained on your business before launch.
What's getting in the way today
- Owners juggle sales, support and ops in the same hour.
- Hiring a single role doesn't fix multi-hat overload.
- Generic chatbots don't actually qualify or book.
- Out-of-hours enquiries vanish.
- Most AI tools require an engineer to deploy.
How a single AI agent works across a small business
We train one AI Employee on your services, pricing, policies and tone of voice, then plug it into chat, voice phone line and email.
It qualifies sales enquiries and books discovery calls, answers tier-1 support, books appointments into Google Calendar and routes anything escalation-worthy to a named human with full context.
You get the equivalent of a small ops + sales + support team for the price of a starter receptionist plan.
Example conversation
Why teams choose Boafo Agent for this
Sales + support + booking
One agent, three jobs.
24/7
After-hours becomes a growth channel.
On-brand
Your voice, your colours, your policies.
Clean human handoff
Escalations land with full context.
From £99/month flat
No per-minute, no per-message metering.
Live in a week
No engineering team needed to deploy.
Where the ROI shows up
For an owner-operated small business the most valuable upgrade is one AI Employee that absorbs the volume across functions you can't afford to staff individually.
One AI agent vs three separate tools
| Feature | Boafo Agent | Chatbot + booking link + answering service |
|---|---|---|
| Unified brand voice | Yes | Three voices |
| Cross-channel context | Same agent | None |
| Total cost | From £99 | Easily £300+ |
| Booking + qualification | In one flow | Disconnected |
| Voice + chat | Both | Often chat-only or voice-only |
| Time to deploy | 1 week | Weeks per tool |
Industry examples
Hospitality
Bookings, event enquiries, supplier calls and after-hours capture on one agent.
Property
Vendor, landlord and tenant enquiries qualified and routed by team.
Trades
Emergency triage, quote filtering and job booking from one number.
Agencies
New-business qualification and existing-client support on one agent.
Salons
Bookings, treatment FAQs and cancellation list across chat and phone.
Professional services
Discovery-call qualification and admin enquiries through a single agent.
Live with UK SMEs across services, hospitality, agencies and property running sales, support and booking on a single AI Employee.
Read customer stories →Answer every call, qualify the caller, book the meeting.
Learn more →Score and route inbound leads the moment they land.
Learn more →Turn website visits and replies into booked time on your calendar.
Learn more →Run discovery, follow up, and progress deals 24/7.
Learn more →Resolve tier-1 questions instantly across phone, chat, and email.
Learn more →One agent across your phone, site, and inbox, trained on your business.
Learn more →Frequently asked questions
Why one agent instead of separate tools?
Unified brand voice, cross-channel context, lower total cost and a single place to tune behaviour. Most small businesses don't need three tools.
What channels does it cover?
Branded chat widget, voice phone line and email, same AI Employee across all three.
What does it cost?
From £99/month flat, plus fixed-price onboarding from £499 (self-onboard waives it).
How is it trained on our business?
We crawl your website and you can paste extra documents, FAQs and pricing notes. We tune weekly from real conversations.
Does it integrate with our calendar?
Yes, Google Calendar with Meet link or address. Outlook via webhook.
What about escalations?
Routed to named humans by enquiry type with full transcript attached.
How fast can we go live?
About a week. Most small businesses are taking real conversations by day seven.
Will it sound like us?
Yes, we train it on your tone and tune with you before launch. It always identifies as AI.