An AI Receptionist Built for Small Businesses, Not Enterprise Call Centres
Boafo Agent gives small businesses a branded AI receptionist that answers every visitor 24/7, qualifies the lead, books straight into Google Calendar and routes the rest to your team. Flat fee from £99 per month.
Live in production with real customers. Trained on your business before launch.
What's getting in the way today
- You miss enquiries the moment you step away from the desk.
- Voicemail kills conversion, most callers never leave a message.
- A human receptionist costs £25k+ a year and only covers business hours.
- Generic chatbots break the second a customer asks a real question.
- Out-of-hours and weekend leads vanish before Monday.
How a small-business AI receptionist actually works
We train an AI Employee on your website, services, pricing and tone of voice, then embed a branded chat widget on your site that answers in seconds.
It books appointments directly into your Google Calendar with a Google Meet link, captures qualified leads to email and a Google Sheet, and escalates anything sensitive to a named human.
Everything runs under your brand. The visitor never sees a third-party logo, and the agent always identifies itself as AI.
Example conversation
Why teams choose Boafo Agent for this
Live in a week
Trained on your site, branded widget, calendar wired. No six-week implementation.
Flat fee from £99/mo
No per-minute or per-message metering on standard plans.
Books into Google Calendar
Hot leads land on the right calendar with a Meet link automatically.
Clean human handoff
Full transcript and contact details routed to email + Sheets so you never repeat the conversation.
On-brand
Your colours, your voice, your logo, not a third-party chat box.
Always on
Answers at 11pm on a Sunday with the same quality as 11am on a Tuesday.
Where the ROI shows up
For most small businesses one rescued after-hours enquiry covers the entire monthly cost. Everything beyond that is upside.
AI receptionist vs a part-time human receptionist
How a small-business AI receptionist stacks up against the most common alternative, a part-time receptionist covering business hours only.
| Feature | Boafo Agent | Part-time human receptionist |
|---|---|---|
| Cost per month | From £99 | £1,500-£2,200 |
| Coverage | 24/7 | Business hours only |
| First-response time | Seconds | Often missed at peak |
| Books straight into Google Calendar | Yes | Manual |
| Sick / holiday cover | Not needed | You backfill |
| Trained on your services | Yes, re-trained weekly | Depends on the hire |
Industry examples
Estate agents
Qualifies viewing requests, captures property preference and books valuations directly into the lister's calendar.
Trades & home services
Answers price-range questions, takes job details and books site visits for plumbers, electricians and builders.
Clinics & wellness
Triage common questions, books first-consult slots and routes anything clinical to a named human.
Accountants
Handles fee-range questions, books discovery calls and sends self-assessment reminders.
Hospitality & events
Qualifies event enquiries with date, guest count and services needed, then routes to the events team.
Professional services
Captures scope details, books a 20-minute discovery call and emails confirmation with prep notes.
Live with UK SMEs across property, hospitality and professional services. AddressCore runs a Boafo AI Employee in production today.
Read customer stories →Answer every call, qualify the caller, book the meeting.
Learn more →Score and route inbound leads the moment they land.
Learn more →Turn website visits and replies into booked time on your calendar.
Learn more →Run discovery, follow up, and progress deals 24/7.
Learn more →Resolve tier-1 questions instantly across phone, chat, and email.
Learn more →One agent across your phone, site, and inbox, trained on your business.
Learn more →Frequently asked questions
Is this really suitable for a small business?
Yes, it's designed for it. No call-centre setup, no enterprise contract, no six-week onboarding. Most small businesses are live within a week.
Will it sound like our brand?
Yes. We train it on your website and tone during onboarding and tune responses with you before launch.
What happens when it doesn't know the answer?
It admits it doesn't know, captures the visitor's details and full conversation, and routes the case to your team via email and Google Sheets.
Does it book into our calendar?
Yes, directly into Google Calendar with a Google Meet link. Routing rules decide whose calendar based on enquiry type.
What does it actually cost?
Plans start at £99 per month, flat, plus a fixed-price onboarding fee from £499 (self-onboarding waives it on Starter and Growth).
How is this different from a chatbot?
A chatbot follows scripts. Boafo Agent understands context, recommends a next step, qualifies the lead and only escalates when it genuinely needs to.
Will it replace my reception staff?
It replaces voicemail and after-hours gaps. Most small teams keep a human for in-person and complex cases and use Boafo for everything that used to go unanswered.
How fast can we go live?
About a week. We train on your site, embed the widget and iterate based on real conversations.