An AI Phone Answering Service That Never Sends Callers to Voicemail
Boafo Agent answers every phone call 24/7, qualifies the caller, books them straight into your Google Calendar and escalates urgent cases to a real person. Flat monthly fee, no per-minute charges.
Live in production with real customers. Trained on your business before launch.
What's getting in the way today
- Most callers refuse to leave voicemail and call your competitor instead.
- Per-minute answering services penalise you when you're busy.
- A receptionist only covers nine-to-five.
- Missed calls quietly bleed revenue you never see.
- Out-of-hours emergencies go unanswered until morning.
How a Boafo AI phone answering service works
We train an AI voice agent on your business, services, opening hours and FAQs.
It answers your number on the first ring, takes the caller through a short qualifying script, books into Google Calendar or routes urgent calls to your on-call mobile.
Every call leaves an email summary and a Google Sheets row with the full transcript, so even the calls you don't take are captured as leads.
Example conversation
Why teams choose Boafo Agent for this
Answers on the first ring
24/7, in your brand voice, with the right opening greeting.
No per-minute pricing
Flat monthly fee, you stop being penalised for being busy.
Books into Google Calendar
Appointments confirmed inside the call with Meet link or address.
Escalates urgent calls
Routes emergencies to your on-call mobile when keywords trigger.
Full transcript per call
Email + Google Sheets summary for every conversation.
Live in a week
We map the call flow, voice the agent and connect your number in days.
Where the ROI shows up
For most service businesses the cost of one missed emergency call exceeds an entire month of Boafo. Per-minute answering services punish growth, flat pricing scales with you instead.
AI phone answering vs traditional call-answering services
Boafo charges a flat monthly fee. Most legacy services bill per minute and per routed call, costs spike exactly when you're busy.
| Feature | Boafo Agent | Per-minute answering service |
|---|---|---|
| Pricing model | Flat monthly | Per minute + per routed call |
| Coverage | 24/7 | 24/7 (but expensive overnight) |
| Books into Google Calendar | Yes | Usually no |
| Transcript per call | Yes (email + Sheets) | Variable |
| Escalates emergencies | Routes to on-call mobile | Generic message takes |
| Trained on your services | Yes | Generic script |
Industry examples
Plumbers & heating
Triage emergency boiler calls to the on-call engineer; book non-urgent jobs into the diary.
Locksmiths
Confirms location, ETA and price band on emergency callouts in under a minute.
Veterinary clinics
Books appointments and routes critical cases to the duty vet's mobile.
Dental practices
Books cleans and consultations, takes cancellation list details, escalates pain calls.
Homecare agencies
Routes family enquiries to the care coordinator and captures referral details overnight.
Hospitality
Takes bookings, party enquiries and supplier calls out of hours.
Live with UK trades, hospitality and homecare teams across the UK answering inbound calls 24/7.
Read customer stories →Answer every call, qualify the caller, book the meeting.
Learn more →Score and route inbound leads the moment they land.
Learn more →Turn website visits and replies into booked time on your calendar.
Learn more →Run discovery, follow up, and progress deals 24/7.
Learn more →Resolve tier-1 questions instantly across phone, chat, and email.
Learn more →One agent across your phone, site, and inbox, trained on your business.
Learn more →Frequently asked questions
Is this a real human or AI?
AI. It identifies itself as an AI on every call. Some plans add a 'press 0 for a human' option that routes to your team.
Will callers know it's AI?
Yes, it greets in your brand voice and clearly states it is an AI assistant. We never pretend to be a human.
What does it cost?
Plans start at £99/month flat, with no per-minute charges on standard tiers. Onboarding from £499.
Can it transfer to a human?
Yes, keyword-based escalation routes urgent or sensitive calls to your on-call mobile.
Does it book appointments?
Yes, directly into Google Calendar with Meet link or address, confirmed inside the call.
What languages does it support?
English by default; we can enable other languages on request including Twi, French and Spanish.
How long does it take to go live?
About a week. We map the call flow, voice the agent and connect your number.
What happens to the call audio?
Calls are transcribed and stored against your tenant with row-level security. You can export or delete at any time.