AI Customer Support That Actually Helps Your Customers, 24/7
Boafo Agent gives UK, US, Canadian and European businesses a branded AI customer support agent that resolves the repetitive 40-70% of tickets instantly and routes everything else to your team with the full conversation already attached.
Live in production with real customers. Trained on your business before launch.
What's getting in the way today
- Support inboxes fill up overnight and on weekends; customers churn before Monday.
- Your team answers the same five questions all day: pricing, hours, how to book, where's my order, how do I cancel.
- Hiring 24/7 human support is impossible at your size.
- Cheap chatbots feel robotic and damage your brand the moment a real question lands.
- Genuine issues get buried under low-value tickets while the unhappy customer waits.
How Boafo AI customer support works
We train an AI Employee on your website, services, FAQs, policies and tone of voice. It lives inside a branded widget on your site and answers customers in clear, on-brand English (and other languages on request).
Routine questions are resolved in seconds. The agent knows your pricing, hours, delivery policy, return process and where to track an order.
When a conversation needs a human, complaint, refund decision, custom quote, it captures the full context, qualifies the request and routes a clean handoff via email and Google Sheets.
Running 24/7, every customer gets the same fast, helpful experience whether they land at 10am Tuesday or 11pm Sunday.
Example conversation
Why teams choose Boafo Agent for this
24/7 first response
Customers are answered in seconds, not days. No more 'we'll get back to you on Monday'.
40-70% tickets auto-resolved
Routine questions never reach your team, freeing them for cases that genuinely need a human.
Trained on your business
Knows your services, pricing, policies and tone, not a generic FAQ bot.
Clean human handoff
Escalations arrive with full context. Your team never repeats the conversation.
Multilingual
Serves UK, US, Canadian and European customers in their language without extra headcount.
Branded experience
Lives inside your colours, logo and voice, not a third-party chat box.
Where the ROI shows up
Most teams see the bulk of inbound questions handled without a human touching them, while CSAT goes up because customers get answered immediately. Savings show up in two places: support headcount you didn't need to add, and revenue you didn't lose because customers waited.
AddressCore runs a live Boafo AI Employee in production today, handling customer support, recommendations and onboarding while the team focuses on higher-value work.
Read customer stories →Frequently asked questions
What is AI customer support?
AI customer support uses a trained AI Employee to answer customer questions on your website chat in real time, 24/7. It resolves routine tickets instantly and routes complex cases to your team with the full conversation attached.
How is this different from a chatbot?
A chatbot follows scripts and breaks the moment a real question is asked. Boafo AI customer support is trained on your business, understands context and only escalates when it genuinely needs to.
What percentage of tickets can it resolve?
On typical sites, 40-70% of inbound questions are resolved without human involvement. The exact figure depends on how repetitive your support load is.
Will it sound like our brand?
Yes. We train it on your tone and tune responses with you before launch. It never pretends to be a human.
What happens when it doesn't know the answer?
It admits it doesn't know, captures the customer's details and the full conversation, and routes the case to your team via email and Google Sheets.
How long does it take to go live?
Most customers are live within a week. We train it on your site, embed the widget and iterate on real conversations.
Is it secure and GDPR-compliant?
Yes. Conversations are stored in your tenant only, with row-level security. You can export and delete data at any time.
How much does it cost?
Plans start at £99/month. Most customers recover the cost in week one from tickets the agent resolves without human time.